Consulting and Coaching
Management Consulting and Coaching
Lean Quest is a high impact management consulting company whose mission is to increase its client’s customer service levels and profitability through the integration of Lean methods within the client’s enterprises.
Lean Quest refers to this part of the practice as Consulting and Coaching because we believe both are integral to our approach. Consulting is: “an expert who is called on for professional or technical advice or opinions. They are relied on to understand the problem and present solutions.” As experts in Lean, we are often called on to provide technical advice and opinions on the best solutions for our clients. Coaching is: “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” At Lean Quest, we are always forming partnerships with our clients to inspire them to maximize their potential as individuals and as an organization. It is the combination of Consulting and Coaching that allows us to develop the capability of our client organizations effectively.
Consulting and Coaching engagements range in scope from full cultural transformations that develop a new Management System to high-impact Kaizen (continuous improvement) events focused on specific problems or constraints. Lean Quest works with all levels of leadership from the C-Suite to front-line supervisors. This capability comes over many years of experience working and consulting at these levels.
Over the years, Lean Quest has worked extensively with the Lean Rules In Use and Tactics, Techniques and Procedures specifically related to:
Product – The design and development of Products that solve customer problems
Process – Processes that produce and deliver the Product at the right quality, on time, in the exact amount and at the correct cost
Structure – The alignment of organizational structures and roles that enable the decision making and problem-solving required to ensure the Product and Process function as designed
People – The development of People to have the capability to execute the structural roles
Lean Quest brings a depth of knowledge that goes past typical Lean Manufacturing. Our experience is based primarily on Supply Chain and “Office” types of applications. The ability to apply Lean Tactics, Techniques and Procedures outside of the traditional manufacturing environment requires an advanced level of knowledge and experience gained through our staff’s more than 30 years of application.